How should a barber handle a client with a sensitive scalp?

Using gentle techniques is essential when handling a client with a sensitive scalp, as this approach minimizes discomfort and reduces the risk of irritation or injury. Barbering tasks such as washing, cutting, or styling hair can cause pain or elicit an unpleasant response in someone with scalp sensitivity. By employing a gentle touch, barbers can ensure that the client's experience is comfortable and pleasant, fostering a positive relationship and encouraging repeat business.

In contrast, advising the client to apply more product does not address the underlying issue of sensitivity and may even exacerbate it. Aggressive techniques can cause pain and potentially damage the scalp, which goes against the primary goal of providing a safe and soothing grooming experience. Ignoring the sensitivity entirely can lead to client dissatisfaction and a lack of trust in the barber's abilities.

Therefore, utilizing gentle techniques is the most appropriate and effective way to cater to a client with a sensitive scalp, ensuring their comfort and satisfaction throughout their visit.